Contact Google Pay Customer Service
Google Pay Phone Numbers and Emails
Toll-Free Number:
-
(888) 986-7944
Customer Service:
-
(866) 246-6453Google Ads Support
-
(855) 492-5538Google Wallet Balance
-
(877) 355-5787Google Workspace
Google Pay Emails:
How to Contact Google Pay?
Most Popular Number:
| Total calls: 52 140 | Issues resolved: 4 917 | Last call: Mar 18, 2025 |
Google Pay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Google Pay Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Google Pay is 8889867944. 62% of consumers used this number to address their issues and concerns. Meanwhile, 40% of users reported contacting a real person successfully by dialing the phone number 8554925538.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Google Pay may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Google Pay Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Google Pay is 8889867944. 62% of consumers used this number to address their issues and concerns. Meanwhile, 40% of users reported contacting a real person successfully by dialing the phone number 8554925538.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Google Pay may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Google Pay mainly because of account, product/ service, payments and charges.
31% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Google Pay is google-payments@google.com. 75% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Google Pay Website:
Google Pay Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 6:00am – 5:00pm (PST)
Fax:
Google Pay Customer Service Reviews
I called to remove my visa debit card off of my file. I never asked to use your Google pay for payments.
I had fraudulent actions to both my visa debit/ credit card so I changed my bank account. Some hiw my new card was added to this Google pay , and it wasn't me. . .
Apparently the person(s) are trying to use my new card, how they got my new card I have NO IDEA HOW THEY ACCESSED THAT INFO. So please remove my card from my Google account, today.
. .
CS was nice & tried to help, but couldn't resolve issue. My bank card is good, but pay denied and account, (card) closed. Why?
How Good is Google Pay's Customer Service?
What experience? No one called back on this problem but they sure can deduct money without my permission makes me mad not over yet!
I hit the wrong rating. I GIVE them a 0. No help. Cant talk to live person. Their customer service is awful.
They take your money for something that does not work and no refund to me that's theft ONE BIG MONEY FRAUD SCAM THEY TAKE MONEY NOTHING THERES NO RETURN
I never had issues and was able to use it. And I have provided everything asked and now they also need my spouse's information. He will never use it as he's not into apps. Very disappointed with it all.
Not good
Google pay is easy to pay contactless without a physical card
Summary of Google Pay Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Google Pay?
Payments and Charges Question:
- “Unauthorized Charges”
- “Payment”
- “Remove my credit card”
Account Question:
- “There is a hold on my account”
- “I have a hold on my account showing up when trying to add my debit card”
- “Wrong account money to Google pay”
Product/ Service Question:
- “Google pay not work”
- “Issue with Google pay not working with new credit card”
- “Complaint”
Refund Question:
- “For a refund”
- “Refund money”
- “Refund”
Request for Information Question:
- “How to remove old card”
- “To confirm about bark credits that I bought but there not reflecting”
- “I just got hung up on so I'm calling back about the same issue my name is not hiermeier and you want that person's information to verify my account so I can pay for my camera storage so I need to speak with somebody something on my account isn't righ”
Cards Question:
- “Trying to add a card to my Google pay with no luck”
- “Can't load card”
- “To remove my card”
Shipping and Delivery Question:
- “Get the hold on my account off.”
- “Not received money”
- “Item not received”
Activation/ Cancellation Question:
- “Cancel google pay”
- “Cancel a subscription”
- “Cancel a recurring payment.”
Return/ Replace Question:
- “Incorrect payment to youtube”
- “Need to change payment method”
- “I need to change debit card”
Staff Question:
- “My service paid but says it hasn't been paid”
- “Can't get a hold of no one on customer service on email”
- “Unwanted services and pay”
Website/ Application Question:
- “Google gangster vegas got money off of my cash app card”
- “Money keeps being taken from cash app on my old phone I have a new phone now and I am still being charged”
- “About putting my money on my cash app card”
Employment Question:
- “I didnt use Google Get Paid/ Google Pay. Fraud was commited ahainst me & my bank account.”
- “Googal pay off hai”
- “I need floor number of my area for job”
Other Question:
- “Issue google pay”
- “Can't use my gpay”
- “Yes”
Compare Google Pay Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
